They stop taking the money out of my account and listed it as a paid debt on my credit report. They actually are a debt collections agency. Rude! If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. It depends on how much they gave access to their system to Convergent. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Please note that it is Sprints policy to have its Outside Collection Agencies report any unpaid debt to the 3 major credit bureaus; If the customer reaches a settlement arrangement with the agency and pays the agreed upon amount the reporting will be changed to show a charge off settled in full. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. You can enter your email address to have a copy of the chat transcript emailed to you. Its location on this page may change next time you visit. Some people have been lucky and it was deleted right away, though. to the credit bur. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Convergent Outsourcing does not accept payment in exchange for credit deletion. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. Copyright 1997-2023, Ripoff Report. I never signed a contract). It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. The posting time indicated is Arizona local time. Just updating my progress with Convergent. Many factors affect your FICO Scores and the interest rates you may receive. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Consumers want to see how a business took care of business. If reporting correctly, it can stay on reports for 7 years from DOFD. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This morning I received a phone call from a debt collections agency Convergent Outsourcing. A lady called me from Convergent outsourcing about a Dish Network account. geez that hurt but the future right? Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I have an old Sprint account that went into collections via Convergent Outsourcing. Sprint cannot make exceptions to this policy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Get buying tips about Debt Collection Agencies delivered to your inbox. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Convergent Outsourcing, Inc. is a debt collection agency. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. 2 years later they are contacting me saying I owe them money. Copyright 2022 Consumers Unified LLC. Unsubscribe at any time. Convergent Outsourcing does not buy or own your debt. It was gone off my reports within 2-3 days. I disputed the claim and was told they would confirm with the company before any further actions took place. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". I suppose they need to provide: Proof of contract - with sign-on and termination dates. I have never purchased anything from this company and am not familiar with this billing. FRAUD ALERT! I paid them in full. I ended up paying the entire balance through sprint in order to get account removed. Further information is available in our FICO Data Privacy Policy. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. They need to be investigated for fraud!!! We value your privacy. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. They should be able to see whether there was or not and whether you need to deal with sprint. Convergent Outsourcing and its agents are not credit specialists. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Be the first one to find this review helpful. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Learn more about Convergent Outsourcing or view your account with us online. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: @new_earthThank you for sharing. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. Doubt they will remove it. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing is one of America's leading collection agencies. He said this Teresa ** could have had this phone number before it was given to me. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. If you weren't paying on it then it went to collections. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Well start sending you the news you need delivered straight to you. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. My ultimate goal is to get the collection account off of my credit reports. I'm down to one last account, and would like some guidance on how to tackle it. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. FTC's website on credit. It doesn't erase the existence of the debt. So I called the number listed he ask for last 4 of my SS# and address. You may try a GW campaign with OC. I would even consider pay for delete in full. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. One of our team members will walk you through the payment process and answer any questions you may have. Work with Sprint directly if they still own the debt. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Corporate Advocacy Business Remediation and Customer Satisfaction Program. - You can ask them if you pay in full right now, will they delete the Convergent collection. My tertiary goal is to pay as little as possible. ConsumerAffairs is not a government agency. She will most likely say she will check with another department and get back to you. We sincerely hope this represents a satisfactory resolution to your concerns. With account paid and settled. Hence, the persistent phone calls and emails. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. If there is no email on file, the consumer will be mailed a copy of their receipt. FTC's website on credit. If you have questions or need to make a change to your account. They are a scam. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Just wanted to share. Ripoff Report has an exclusive license to this report. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. They're just trying to meet their own metrics. says who it is but nobody is ever on the other end of the line. I have a collections account being reported by "Convergent Outsourcing". After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I was able to settle account for $500, which is a victory as the original amount was $1083. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. I paid them today, now waiting to see what will happen. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. So, I called the number, and got on the phone with an agent. My secondary goal is to get this removed ASAP. Create an account to follow your favorite communities and start taking part in conversations. Convergent Outsourcing, Inc. is a debt collection agency. ". Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. They are so good at disguising themselves they even have an official looking form. This profile has not been claimed by the company. They said according to sprints policy they cannot delete from the trade line. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All rights reserved. Please call us at 1-800-444-8485. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Work with Lemberg Law out of Wilton, CT. Never make an agreement with a debt collection agency over the phone. If you weren't paying on it then it went to collections. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . . Join our community, read the PF Wiki, and get on top of your finances! Learn more. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Originating in 1950, its current headquarters are in Renton, Washington. I owe 1,700. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. Sign up to receive our free weekly newsletter. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. How did you get in contact with them i need to pay something off but cant reach them. The records of Verizon Wireless show that your balance of $38.63 is due in full. After you submit your information, calls to your number will stop within 24 hours. Maryland Residents: This agency is licensed as NMLS ID # 930053. Many factors affect your FICO Scores and the interest rates you may receive. These notices included your right to dispute the balance owed. You may find that it wont budge, even after you try the strategies above. Your credit score will be affected by this Company. Email. Further dinging score. We value your privacy. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I never spoke to them again. Except when it drops off the credit report. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. How those businesses take care of those complaints is what separates good businesses from the rest. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Why do these companies have such power to impact your credit so easily. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. We also do not buy debts - the debt that you may owe is still owned by the original creditor. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. Learn more about how we make money. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. I want it removed entirely. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. I have not had business with Dish for over 3 years and left them with a $0 balance. Re: Sprint sent account to collections, Convergent Outsourcing. Note: I recorded both Sprint phone conversations. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. It believes youre more likely to pay if youre desperate to get rid of it. Convergent Outsourcing is a legitimate debt collection company. b***@convergentusa.com. And lastly, seek counsel from a consumer protection attorney for a free consultation. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? Estimated amount consumers saved since 1997: $15,590,010,907. So yeah. So, now I'm not sure how to handle this. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. A link has directed you to this review. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. But, when I asked directly who she represented, she said she represented Convergent. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. I was so close to a derogatory free report. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Shortly after paying it off they noted on my credit report that the debt was cleared. If that happens then show proof your payment was to Sorint direct and it would be deleted. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I called Dish to confirm this and they said they have no record of a debt. It often has more success because of its industry knowledge and negotiation tactics. The more complaints are filed by consumers, the more likely they will be investigated for fraud.