dnata customer service agent interview

3 round of interview. I was also processed for final interview. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I planned four social events per year, and the turnout was always wonderful. Other21 %. Excellent time management skills combined with a superior knowledge of the customer service industry . Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. My co-worker wanted to go home, and he suggested that I lie about our count. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Any current certificates and tickets are helpful to bring with you to the interview. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. In a previous role, our inventory count was off. Plan B is always ready to go.". Cambata Aviation Pvt Ltd. 2015 - 20169 . Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). You should be transparent about your most recent earnings and be prepared to back up any salary requests. The higher priority tasks, I complete first. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. This question challenges you to think about how you act as a leader in your daily life. 37 Dnata Customer Service Agent jobs. We do not claim our questions will be asked in any interview you may have. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. This experience has broadened my exposure a huge range of individuals. ", "I am currently making $100,000 per year with two bonus opportunities. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. This way, nothing comes back to bite me later on, as the deadline approaches.". Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Would you mind sharing with me your favorite source for transportation-related news?". You cannot change others, but there is always the option to upgrade yourself! I was asked did I google it? We do not have advertisements on our pages but we do try to make money through paid-memberships. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. "For the past four years I have been working with ABC, in the private sector. Simple and easy to understand the process. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "I have been meticulous when paving my career path. | . In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. Ask me what a JSON or API is and I will tell you exactly what it is. I certainly enjoy the challenge!". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. We should prepare about our self very well. It's great to see their excitement for what's to come, and their passion for the industry. Followed by 2 technical ,1 managerial round. I was top of my class, and working full time. Able to work under pressure, and possess good problem-solving and communication skills. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. My experience was great during the interview session. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. After a week, I was called to report to start my duty. envie um e-mail para Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Think about what bothered you about this person and how you were affected by their behavior. Anonymous Interview Candidate in Dubai . ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Receiving feedback from a manager or supervisor can be tough. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. {%selectedMarker.addressRegion%} Ask me what a JSON or API is and I will tell you exactly what it is. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Dubai Talk to the interviewer about your ability to create a variety of potential scenarios. Ci "I have used a variety of team-based messaging applications. Nous sommes dsols pour la gne occasionne. Even if you're not leading a team, you can still demonstrate the qualities of a leader! The most reliable source that I utilize is 'Transport Topics.' Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. I am self-driven and have no problem taking the initiative to get the job done. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . How to Answer: Why Do You Want to Work Here? Interviewed through hireview app. )- Exhale. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Every week there are new volunteers and new individuals with a range of needs. Interview questions were first added on September 15th, 2012. Please help us protect Glassdoor by verifying that you're a Get started with your Free Employer Profile. The two sectors bring their challenges, so it is difficult to choose a preference. Working for Dnata gets you recognised and other companies want to grab you. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Followed by 2 technical ,1 managerial round. Be as diplomatic as possible by highlighting the pros of each. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. I applied online. Glassdoor users rated their interview experience at. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Through Indeed22 %. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Assure the interviewer that you can handle these types of difficulties with professionalism and poise. I do understand the importance of it, though. If I were to be asked to lie, I absolutely would not do that. "Thank you for asking - I do have a few questions. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Als u dit bericht blijft zien, stuur dan een e-mail malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Perhaps you earned individual awards, accolades, or scholarships. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Languages:{%selectedMarker.languages%} The recruitment coordinator immediately called for an initial interview after passing the paper screening. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. I interviewed at Dnata (Manila, Manila) in Nov 2022. I have three years' experience in public transport and four years' experience in private transportation. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. I interviewed at Dnata (Manchester, England) in Oct 2022. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) We should prepare about our self very well. para nos informar sobre o problema. At this moment, if I could choose any course to take, I would pick XYZ. Upvote 14. {%selectedMarker.country%} Se continui a visualizzare All of this makes you stand out from your competitors.". With that said, I can certainly work in an unpredictable environment from time to time. How do you manage the stressful times? In addition to all of this, I see that Dnata puts an important focus on carbon footprint. dnata International Airport Operations Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Be sure to research the kind of environment offered in this position before the interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. real person. "If given a choice, I would leave my documentation tasks for last. Answered April 24, 2018 Answer See 3 answers Talk to the interviewer about a time when you have been able to stretch company resources. The process took 1 week. Get More Information About Our Dnata Interview Questions. If so - be sure to mention those achievements as well! Are you able to be productive in any environment? "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. I believe it's easier to 'do' rather than 'tell.' 3 round of interview. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "Without safety in the workplace, there would be complete chaos. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. ", "Yes, I have been asked to lie on the job before. Other online job site8 %. I have learned a great deal from both public and private work. los inconvenientes que esto te pueda causar. Sorry I couldn't remember the acronym for one! Read our Terms of Use for more information. In one instance, I had a new coworker who was having some troubles fitting in. What is a typical day like for you at dnata? Interviewer asked me about 7-8 questions and I got the offer next week after the interview. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Talk to the interviewer about your career progression and what you would like to see in the future.