At first they said they have released my account but it still not worked. Before contacting them, items GetHuman3221400 may need: Username, Password, Email address on the account, Name on the account, Address on the account, and Order number Can't buy or make an offer (says try again). So if a package cannot be delivered, it will be returned back to you, the sender. ill look! It's easy! My account is brand new and I'm experiencing all of the issues mentioned here! I just bought a new bag tho . I dont know what to do now. Purchase of designer jeans, new with tags, Poshmark is withholding my $720.00 payment and no one fomr poshmark suport witll get back to me, Poshmark is the worst ever when it comes to support and scams, Receive a shrunken sweater, Poshmark sided with the seller and wouldn't let me return it, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Then 2 weeks latertwo pencils arrive in the mail!!! I'm not too fond of this company and its horrible customer service. USPS is taking full responsibility for this mistake. Postmark claims my address is invalid when it isn't, Same problem with me ! The reality is that not all buyers will be happy with their purchase from a Poshmark seller. DGDG Forumite. I hope that information helps you. Scammers are exploiting a PayPal policy by stealing tracking code numbers and sending miniature versions of a large items. I received a pair of long shorts, that go just past the knees. Select Problems/Order Inquiry. Same! I had this problem, too. It's too bad somebody else didn't repay the favor though with a small package with jeans. You cannot currently comment on listings from this seller. Numerous times stuff has ended up there. I purchased a pair of WHBM skinny jeans from seller @lisalamy516 that were new with tags about $80 after tax. Select My Sales. If the mail is delivered to the wrong address If the mail you've received is not only for someone else, but for a different address than yours altogether, do not open it and do not throw it. I emailed poshmark three times hopefully I hear from them todayif theres anyone experiencing this please advise. Now i got payment issues idk why.., im not being allowed to make offers either. Head over to the Listed on Mar 1, 2023 (What a surprise) I responded back. Go to your account tab and then tap on My Address'. First theyll respond and tell you to get back to them in like 3 days. I have sent Poshmark Support 3 emails the last 3 days without a response. If anyone could tell me where I can find the reason for this message I can fix what I need to and go back to being a happy posher. In all these responses, I havent seen any solutions. Description: Gorgeous vintage faux fur coat from the 80s. The seller is reaching out to me daily and is very upset. I havent been able to buy anything, Oh!! tula tungkol sa magsasaka at mangingisda; greenwood, bc real estate; ibis hotels head office uk contact number; The Poshmark company and e-commerce website is a legitimate business where buyers and sellers can share used clothing online. Hi there! poshmark delivered to wrong address. However it fits like a size 2 and I could not wear it. USPS should cover it you need to make a claim through them, but I don't know if you go through Poshmark first. I have been a frequent customer of PoshMark for over two years. Select an existing address or scroll down to Add Address. If this happens to you, another thing to remember is to take clear photos of the returned fake items as soon as youve opened the package. So then I tried to reposh it and Poshmark would not show it, i.e. I am also unable to buy anything. Yes I'm sure of my address, a different Poshmark package came earlier :P That's good advice, I'll give it another day. check icon. It is not allowing to to post my items for sale. The kicker is that they never sent me any (cont. cont) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. Poshmark's Easy-to-Use Return Policy. Ive ordered items I was sure would be in a box, but they managed to fit in an envelope. I tried updating my billing I even switched cards and tried Apple Pay. Me too! All week I had been blaming my mail carrier, but at this point I realized it was my seller that was at fault. I couldnt like listings, drop message etc. . By I also tried Poshmark on Firefox web browser on my Mac. and theres something that someone gave me a great offer on that i cant buy . Select the unshipped order. Want Paoshmark to issue a Return label to the buyer that rejected my jacket. now when i click "buy" im being directed to "feed". Desired outcome: If youve checked everywhere and it was just today, I would wait a few more hours. An explanation why I'm currently unable to buy. Select My Profile. :( i had thousands of dollars worth of stuff on here.. For no reason.. Pisses me off.. On the web If enough people complain, maybe they would actually try and fix it. How do they expect you to get a txt to an old number for verification when clearly you have a new number, I also made a new acct thinking I can just start brand new since deleting my acct and changing any info requires that verification txt and they restricted the new acct too. mcgilley state line obituaries. Theyll tell you to make sure they have your info. I'm having the same problem unable to create an offer or purchase!!!!! . 01841 and the new email address for you to send me any codes is [protected]@gmail.com I have tried many many times to change it but the codes are sent to the old yahoo email. I am having the same issue! Learn More. Any verified discrepancy between what was clearly stated on the listing and what was received is honored for a refund. Never give your personal information, phone numbers, or bank account details if ever they suggest resolving the dispute with money involved. @4romeosheart. All sales are final regardless if the buyer is satisfied with the merchandise or not unless of course if the reason for the dissatisfaction falls under either of the valid reasons above. I was supposed to net out $108.80 for the sale and they only gave me $95.30! This scam usually targets sellers with high-end or designer closets. On Nov 23 my package didn't arrive it was a Poshmark order for $441. I left for a while due to such issues and decided to try again.more of the same issues. They also said that the neighbor admitted to opening the package and giving it back the the carrier. They usually get back quickly. can anyone help explain how my order was cancelled, and I was kicked out of my account? Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. I am still trying to get a human being to contact me. If it looks shady (e.g. I got the message "Sorry! I had a huge bundle I was buying and it keeps saying unable to process payment at this time . I'm having this problem to and need help. So the post office sees Poshmark with that zip code and sends it there. thanks. An easy way to do this, is by simply looking up the name and address that was delivered on your doorstep. The right address, but someone else's name? Anyone have any tips or ideas why this would be happening? This package weighed 7 pounds, 9 ounces so I had to pay for additional shipping charges. None from my account officially. This is extremely frustrating and I am planning on taking down all my jewelry listings and stick with Ebay. Ignore my above post. To continue to show support for me and my efforts, check out my cruelty-free, woman-owned small business, made in the USA! 1) this happens fairly often for us because there's an authentication office for the high end items in our zip code and it receives a lot. I'm trying to buy something and its saying sorry you can't make an offer to this person right now what does that mean I made an offer before but had an issue with my credit card but I had a sick child so it took a minute now its saying that. When I try to list an item I get the message "Sorry! Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it. If Poshmark doesn't respond to me, I may take up the issue with PayPal, as I have proof from USPS that these packages were never delivered to me. Poshmark Supporters, are aware of this issue but I have not been given a reason as to why there is a problem. Im going to tell my experience because I went thru this too. I have contacted Poshmark support numerous times, and this issue is still ongoing. I dont know why. - I can't buy or sell. I opened a case because I ordered Michael Kors shoes and I was very disappointed with the outcome of the case. What's the point of the app if you can't do the one thing it's made for. Selling of counterfeits and replicas is prohibited in Poshmark and is a serious law enforcement matter. ! Im getting frustrated, because I have seen great deals, but I cant buy or make an offer Im missing out!. ETA: Thank you guys so much for the advice and great suggestions! Create an account to follow your favorite communities and start taking part in conversations. I couldn't get into my account. All of my payment methods have accurate information(Ive been purchasing things for months) and up until yesterday I couldnt make an offer/purchase anything it keep saying Sorry something went wrong Ive contacted there support and nothings come of it. I emailed three times. Perhaps youve had a close call with a suspected scammer or knew of a seller who recently did. DPD was due to deliver two iPhones to me (at a residential address). Now I know why there is no phone support. BUT USPS needs confirmation that the package was fully insured so they can give me the full amount purchased (they only gave me $100). There were certain parts of my address that USPS was not liking, so for instance it recommended I spell out the number of my street instead of just saying 8th I changed it to Eighth and it let me buy. Open a case with Poshmark. Yesterday my account was fine, today it wont let me purchase or make an offer. Explain what happened. USPS says its delivered but it never got to me. want a refund for most of the $13 that the ripped me off for the additional shipping. This is just the most bizarre thing I've ever heard of and I can't even help myself. Poshmark delivered to wrong house. Your return address is the address that will be printed on the top left corner of the shipping labels that we email you. I was wondering if anyone knew why it would be telling me I'm unable to make a purchase or offer try again??? I sent pictures of these shoes, they are literally junk. I am very upset with level of customer service from Poshmark. I could probably find the email address for the person i finally felt with directly that fixed it! To continue to show support for me and my efforts, check out my cruelty-free, woman-owned small business, made in the USA! Any extra costs will be deducted from your earnings/credits. They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited. Menlo Park, CA. Please reach out to Poshmark Support for assistance.Any advice? If you ever get a comment from a potential buyer asking you to move your conversation to email or on any channel outside the Poshmark platform, dont respond. I'm a posh Ambassador and all of a sudden I can't sell or buy anything I've been receiving products at my address for a while now I don't know what's going on, Has anyone else had the problem of trying to add your credit card and it keeps saying "your payment was not successfully processed"??? Banking services provided by Piermont Bank, Member FDIC. $1,000,000,000 $10,000,000. hi! It just occurred to me maybe the user is the one with the issue and not me. im getting a sorry! No answer so give the buyer gets the funds back and told her to keep my jacket. The website will show the tracking information. I loaded it on my pickup truck and drove it over to the house it belonged to. Which I DONT HAVE. They will open a case with usps and posh will get refunded by them. This complaint was posted by a verified customer. Offering a large selection of over 1,500 items, with new items added daily. I had already alerted Posh I accidentally accepted but hadnt received, so replied to the email trail with the wrong address. They responded in an exact email as before asking for id and bank statement. Desired outcome: However after months of more than a 100 emails they told me they would definitely not refund my money. I want the jacket back as it was "given" to the buyer under false pretenses. I would start with posh, open a case. We will send the seller a new label with your updated shipping address. I am not a seller- just a buyer and suddenly can not buy anything. Sneaky, isnt it? Once they have that information, they will be able to look up your order and see that it was delivered to the wrong address. They're the reason I stopped accepting offers on Poshmark altogether. If not then they will just assume I'm lying as well. I can still sell, comment but I cant make offers or buy, nor receive offers. I never received this order. Hopefully, the get their techy issues sorted soon. How is that fair to the seller? Unforgettable travel experiences start with Airbnb. I'm so glad I stumbled upon this listing, and I'm glad I'm not alone! I will 100% stick with THE REAL REAL b/c they are awesome and take care of their customers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thats really where my confusion lies. I purchased two Patagonia jackets (from what I believed to be two different sellers) on the same day, without looking at the seller profiles. Same issues here! Delivery Gig Worker Mileage Tracker Expense Digital Log Tax Ready Daily Mileage Log Tracker Sheet Google Sheets 2023 IRS Lodge a complaint as soon as you realized youve been scammed and have enough evidence to prove it. Sellers and Poshmark have no control over when exactly the item will arrive on your doorstep or mail (if you prefer to receive in a post office box). I like a refund for $441 or a gift card to Poshmark for my refund of $441. about four days ago all i can see is one giant picture no side pics it is a nightmare . I hope this helps If I have over stepped my bounds I apologize. Change your shipping and return address anytime you'd like! So i deleted the account. WTF??? So Ive had Poshmark do that before. This will be a stark contrast to the scammers flimsy excuses and poor proof. Exclusive authentication service & customer support. What do you need to see to convince you to side with the seller? When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area The driver will pick up the shipment Shipping is handled by USPS and the expected delivery is according to their standard turnaround times. I was outside watering at the time they said they delivered, no mail truck or delivery person seen at that time. The first week I was able to purchase several items. Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. This happened to me a long time ago when i really started buying a lot on posh! Opened this one and still can't list anything. $1,000,000,000 It turned up the following day. It was a very expensive leather purse. I ordered Share your photos and videos with others to prove the truth of your words. Im so sad:( i guess i have to make another account but honestly thats such bs, ill just go use e bay or merc or something instead. Sooooo messed up. Oh well, live and learn. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. it was stupid! Each time I ask Postmark to reissue the check. If the post office admitted to delivering to the wrong house, I'd first open a case with them and notify poshmark about it. support for the seller, when buyer messes with the item, Wrong product delivered and posh made it impossible for a refund/replacement, Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it, - Purchase of designer jeans, new with tags. Then I deleted the app from my iPhone. I live at 1122 Lyall St., Esquimalt, British Columbia, Canada. If we all start tweeting and facebooking about the terrible customer service and how our messages are being ignore they will address the problem. Youve checked the front door, mailbox, and in front of the garage (which is a new trend Ive noticed). Posh just keep increasing the difficultly for a 75 + individual to get his money back and mail the item back. I ordered an Item through Poshmark, Inc. Press question mark to learn the rest of the keyboard shortcuts. I even made a new account and still doesnt work. They did admit to it. I tried everything (updating card and billing, updating shipping, logging out and back in, reinstalling the app) nothing helps. fr. Same thing just started happening to me 2 days ago. The seller didnt have the greatest pictures, but described them as being in great condition. Lol, I take PayPal.so that wouldn't be an issue if you shopped my closet :). I have been wanting some new boots badly and foolishly I think I fell for a scam. Step 1: In the app, go to the My Sales section in your account tab and tap the order that needs a label upgrade. company to contact me with the ID or information needed to confirm that the bag was Fully Insured. Checked my info as others have email address misspelled and no phone #. admitted that it was delivered to the wrong house, the neighbor said she opened it, and then it was left on my porch (open). 2. Im interested to purchase this item from your closet, but for some reason, my Poshmark account is acting up. Select Report Issue. they are in such bad condition that I will not re-posh them, because I will not do that to someone else. I live in Minnesota and the forecast is for -25 below next week, so I was anxious for the arrival of two Patagonia coats I purchased. I get an error that my address is invalid. Step 3: Next, select Need Heavier Weight Label, then Please Select Weight, and input the new desired weight for your label. Select your profile picture at the top-right of the page. I order a 6-piece Dinner plate Corell ware from the site. The post office delivered my Poshmark purchase to another street, probably same house number. Description: "When you receive an item you don't want, you can return it for an exchange, refund, or store credit with Poshmark's easy-to-use return policy." Poshmark is a well-known online marketplace for home decor, fashion, and beauty products with millions of active buyers and sellers. A pair of jeans from a certain brand may have a unique sizing chart, so mention it in the listing or incorporate the link to the brands sizing guide on their website for reference. Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). I have had an account with PM and I went to update my card details and address and for two days now it is stating incorrect zip code against what the bank has. Everything is there but the pieces are damaged. You cannot currently make an offer to buy from this seller. It was only $46.79 so its not that big of a loss for them and I assume they will take out a claim with USPS. Trust your instinct and rely on your common sense in determining fake accounts. I ordered a full length pair pants according to sellers ad and photo. Sold by gailsjewels. From the time of delivery, you have 3 days to inspect your item and accept the order. What happens from here? Second, here are the reasons considered invalid for refunds: To better protect you as a seller, include complete sizing information and other details specific to the brand.