Heres how it works. Yes, there's a way to watch Disney Plus for free on Roku - by taking advantage of one of the currently active promotions. 3. If you sign up through Roku, you can later cancel service by highlighting the channel on your home screen, hitting the star button, then Manage subscription. I looked under my active subscriptions and none are showing for me to be able to cancel this. It does not provide any news on when this should arrive. There is no help to be found in the community and your help section on-line does not have the answer. With that said, the latest model of the following devices are supported: As said above, your device needs to run Roku OS version 9.2 to be able to install Disney Plus. You must login to your Roku account and either set a pin and keep that a secret or remove the payment method from your account since its just there so that Roku can charge you once or twice for stuff your children get without you knowing it before you figure out what is happening. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. Type Disney Plus into the " Search Channels " box. How do I Cancel my Disney+ Subscription on Roku? 4. Heres how it works. @Anonymous User To reinforce @RMM71 's question, Disney+ requires you to create an account with them, and also provide your credit/debit card details as it's a subscription service costing 5.99 per month. You can choose to pay either monthly ($7.99/mo) or annually ($69.99/yr). To change the language of the channel interface, youll have to do it from the Disney Plus homescreen (not the Roku homescreen): Read more: Which Roku streaming device is right for you. If you dont have a Disney Plus account, Go to Disney Pluss official website and subscribe to Disney Plus. Click " Go to Channel " once Disney Plus has been added. All transactions from Roku appear will appear on your statement with "Roku," "Roku for <Channel Partner>," or "The Roku Channel." If "Roku," "Roku for <Channel Partner>," or "The Roku Channel" is not referenced, it's not a charge from Roku. In any case rather than finally telling me that the issue was being had by many people they just kept telling me to ask the other side. If youre facing any issues, know that were here to help. You now know how to watch Disney Plus on Roku. Incompatible Roku device- The Roku device may be incompatible with the Disney Plus service and the Disney Plus may not work on the device. Hope you get your issue resolved. If Disney Plus isnt enough for you, you might want to look at the other streaming services available, including: If you dont have a Roku device but want to watch Disney Plus, there are other devices that you can access it on, including Disney Plus on Chromecast. Here are the Roku Disney Plus steps: Follow the steps for how to update Disney Plus on Roku: 1. Alternatively, try restarting your Roku along with your Wi-Fi router. 3. We hope Disney Plus and Roku fix the app crashing issue at the earliest so subscribers can watch their favorite shows once again. Post your question via the comments section below, and well make sure to respond. In response to RMM71. Learn more. Now, scroll down to 'Search Channels' and select this option. Disney Plus is not working on your Roku because it's possible there's an outage or server downtime. These are the Roku devices that cannot access Disney Plus: To check what kind of Roku device you have, go to its home screen and select Settings > System > About. As with subtitles, your options will vary based on the specific video. Now, open the application, log in, and watch your favorite content. NY 10036. Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. Hit the comments section with your answers and feel free to ask any question that comes to mind. There could also be a bug or glitch in your current Roku version. In the US, though, a subscription is typically $7.99 per month or $79.99 per year. They said I had to contact ROKU because the charge on my statement reads ROKU for Disney Electronic. Click the avatar icon at the top-right of the window and click My account. I would like it cancelled and my money back for all these months. Select any movie or TV show and start streaming it. Select a cancelation reason to complete the process. You should see a pop-up window appear. If it's the Disney+ electronic payment (which I'm sure it is), then at worst it should say "Disney+ Electr". I was charged $6.99 for Disney+ via my credit card on 5/24/20. Below are some of the Roku TV brands that support the streaming service. Let me know if you have any other questions.Best regards,Mary. Can you please give us some way to contact someone there who gives a dang? It solved the problem but I had to get a new card in order to keep the charges from happening monthly. You can watch Disney Plus on PS4, as well as the latest console from PlayStation, the PS5. Choose the language you want to use under App Language. But it's obviously a screw-up in the billing reference. 2. So, if your Roku is no longer receiving updates, you should consider upgrading. Heres how to add, manage, and cancel Disney Plus on Roku. We would also recommend reaching out to Disney+ support to inquiry if you have a subscription through them directly. Click on Manage your subscriptions. How Do I Change the Disney Plus language on Roku? Here is the Solution, Roku Devices that Dont Support Disney Plus, Which Roku TV Brands are Compatible with Disney Plus. Any Express or Express 4K model is compatible. If you want to know what Roku devices Disney Plus will be on, how much it will cost, and what benefits you will get, youve come to the right place. Are you excited to install Disney Plus on your Roku? You add Disney Plus to Roku the same way you do any channel through the Streaming Channels store, found on the home screen. Also, if your Disney Plus on Roku is not working, here are the troubleshooting steps: Start the show or the movie, then hold and press the star/asterisk button on your remote control to hear the audio in a different language. Select Cancel. eg: "johndoe@gmail.com", Copyright 2023 StreamingRant | All Rights Reserved, How to Watch Disney Plus on Roku [Quick Guide]. Go to https://my.roku.com/ and follow the Manage your subscriptionslink. If "Roku" is not referenced, it's not a charge from Roku. While Netflix with ads was available on the two biggest streaming platforms (Fire TV and Roku), it didn't work on the Apple TV 4K and legacy Google Chromecast (3rd Generation and Ultra) devices. Yes, Disney Plus does work on a number of Roku devices. I added disney plus and logged in, now its just a blank grey screen, I added Disney+ to my roku but when I click on the channel nothing comes up. The following model versions wont work: 2400X, 3000X, 3050X, 3100X, 2450X, 2500X, 3400X, and 3420X. Amazon integrates ad-supported TV (and many an advertisement) into Fire TV devices, but not as strongly. After subscribing to Disney+, turn on your Roku device > Press Home button > Select Streaming Channels. Ive been charged for something I didnt order - it shows up on my Credit car billing but when I log into my Roku account, it says I have no active subscriptions. The Exhibit: Finding the Next Great Artist is an exciting new documentary-competition series focusing on art, and we have all the details For a better user experience we recommend using a more modern browser. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. Disney is one of the largest corporations on the planet and, as such, has acquired many companies, including popular streaming services and networks, such as Hulu and Fox. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. You can add Disney Plus to your Roku TV from the online Roku channel store, or youll find it in the Movies & TV category of the Streaming Channels option on the Roku home screen. So, check below for more information. If you had Disney+ before the bundle, they discount it by $6.99, bringing it down to $6 monthly. DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee. Get Disney+ on Roku with ExpressVPN. If the charge is for a subscription that you no longer want, you can cancel the subscription to prevent future charges. Here, youll see the model number. The Disney Plus home screen, not the Roku home screen, must be used to switch the language of the channel interface. You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. On your screen, select " Streaming Channels " and press OK. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. Your email address will not be published. Disney+ has ideally entered the OTT competition as it has apps for major devices, including Roku, Xbox, Smart TV, Amazon Firestick, Android, PlayStation, iOS, and much more. 4. I don't even know what this app is. Henry is a managing editor at Toms Guide covering streaming media, laptops and all things Apple, reviewing devices and services for the past seven years. There are multiple Roku devices that you can watch Disney Plus on in HD quality, and some devices even support 4k streaming. Even the Roku channel is free. 3. It could be a login issue or internet spike. Now, go to the Power tab. An issue with Cache Files- The numerous cache files on the Disney Plus app may cause the issue on the Roku device. When I go to add it on my roku. If you're unsure about which Roku model you have, this information is easy to check. If this post solves your problem please help others find this answer and click "Accept as Solution.". However, this streaming platform is compatible with a wide range of devices, so you might want to also install it on your computer, smartphone, or tablet. Now that you know everything about streaming Disney Plus on your Roku device, here are a few content recommendations you might want to check out. Roku is a fantastic device that is highly compatible with Disney Plus, which you can use to stream your favorite movies and TV shows on a big screen from the comfort of your sofa. Disney+ allows you to stream ad-free and on-demand on up to four . View solution in original post. Yes it is annoying and downright trickery that Roku requires you to enter a payment method even though there is no fee for using Roku. In addition, have you verified that you currently do not have any active subscriptions by logging into your Roku account online at my.roku.com and clicking Manage your subscriptions? I just kept getting an automated generic response. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Subscription payments billed through Roku Pay: all transactions from Roku appear with the company name ("Roku") in credit card and bank statements. 3. Mark_Weinreb. I set up my account but nothing. Before you start streaming your favorite Disney movies on Disney Plus, youll need to get signed up for an account. Where its available, access to Disney Plus is one of the chief attractions of a Roku device Disney does, after all, control the rights to Marvel, Pixar, Star Wars, the Muppets, and its namesake catalog. First of all, all Apple TV boxes, iOS devices, as well as Macs, will support the Disney Plus app from the get-go. 1. For instance, Disney Plus has already announced an ESPN+, Hulu, Disney Plus bundle for $12.99 that will be available on the services release. Yes, Disney Plus does work on a number of Roku devices . Some few older Roku devices were recently discontinued by Disney+. If Disney Plus isn't working on your Roku, there are several things to try. New York, If you want in on a bit of that Disney magic, then there are several devices through which you can access Disney Plus, including Rokus range of players. If you don't see the subscription on the website or Roku device, it probably means you purchased it another way. Our goal with this article was to make it as useful as possible. 16-05-2020 19:57. Another way to get Disney Plus on your Roku is to install it remotely. Free streaming subscription trials automatically turn . You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. Future US, Inc. Full 7th Floor, 130 West 42nd Street, 2. Editor's note: Tom's Guide has learned, from a source familiar with the situation, that Disney Plus with ads isn't on Roku because of a disagreement over the terms of the contract. Your email address will not be published. 1. OddI am watching Apple TV+ on all of my Rokus and have been since launch. I have tried to get help but no one will help. While we think Disney Plus with ads beats Netflix with ads overall (both on streaming quality and completeness of its library), this is a big problem. If your Disney Plus is not working on your Roku, then the reason might be that your Roku is too old to support Disney Plus. Thats right, one of the worlds largest corporations has finally decided to jump into the world of streaming. You can see a list of baseline hardware in our compatibility guide. Add the channel by clicking on the app. Choose Audio track from the pop-up menu that opens. Posted in Blog. Go back to your Roku Home Screen, where you will see the Roku Disney+ application. What if they dont have an answer? We've also previously mentioned the Disney+ bundle that brings Disney Plus, Hulu, and ESPN Plus - for the price of $13.99 per month. Same problem here. Upgrade your older devices to a brand new version to effectively broadcast Disney+ and any of its channels. However, you can also subscribe to Disney Plus, Hulu (with ads) and ESPN Plus for just $13.99 a month. DID this ever get fixed? I had to do a credit card dispute. Thats $13.99 per month, although youll be getting the cheaper ad-supported version of Hulu unless you pay $19.99. There was a time when theaters were closed, with Walt Disney Studios allowing subscribers to watch brand new feature films through Disney Plus Premier Access for an additional fee. Lets get started with details regarding Disney Plus on Roku and its libraries like Disney Plus Romania. Choose your new plan. Be aware that anyone using your Roku can purchase or subscribe to content. If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. After restarting your device, ensure that you update it to the most recent version; if it is still not working, try contacting the Disney support team. I have the same problem and Roku wont answer the phone, there is no e-mail, and going to the on-line help is stupid and endless circle without answers. 5. Given the fact that the only streaming device that Disney Plus will work on is Roku, you can expect comprehensive design and support on the platform. Our guide will tell you everything you need to know about accessing Disney Plus on Roku. If you subscribed to HBO Max via the HBO website, for example, you'll have to cancel it the same way. I was charged for Disney+ but it's not showing up ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States.